Refund policy

If your order arrives damaged, defective, or you receive the wrong product, please contact us within 48 hours of delivery at Saobeautyng@gmail.com.

Please include:

• Your order number
• Your name
• A description of the issue
• Clear photos of the product and packaging
• Photos of any damage to the shipping package, if applicable

Please do not throw away the product or packaging until we have reviewed your claim.

Once we review the issue, we may offer a replacement, store credit, or refund where appropriate.